ApparelNY Customer Service:
Thank you for visiting ApparelNY. This section explains our pricing policy, shipping rates, return and exchange policies, how to obtain a Return Merchant Authorization (RMA), privileges and discounts for repeat customers, and ways to contact us. Please click on the relevant question to jump to the topic of interest or scroll down at your leisure.
Our policy is to carry high quality products at affordable prices. The quality would be the same as you would find in Department Stores like Macy's, Bloomingdale, Dillards, Nordstrom etc..
However, our prices would be 40%-50% lower than what you would pay at such Department Stores. In the case of leather apparel, the price differential is sometimes 75% or higher. So you should realize significant savings by buying from us.
In keeping in line with our above policy we are constantly reviewing our price structure and rely on customer feedback. Even if you are not a customer and, while browsing through our website, if you see any item which warrants review in light of what you have seen elsewhere please type in your comments below and let us know. We will immediately review our price for that item.
We specifically have a low price guarantee on all leather apparel.
We ship to the United States, Canada, all European countries, Japan, Hong Kong, Singapore, Australia, New Zealand. Please note for all overseas shipments we require payment by Google Checkout or Paypal. For other countries, if you have an address verified paypal or google checkout account, we will ship.
Please note that we have kept our prices low, so that despite a large shipping charge, you may find our products still cheaper than what you will pay even in your own country.
We are working toward reducing the overseas shipping charges to bring the product to you even cheaper.