ApparelNY Customer Service:
Thank you for visiting ApparelNY. We are a New York based company located at 771 West End Avenue, Room 6D, New york, NY 10025.
This section explains our pricing policy, shipping rates, return and exchange policies, how to obtain a Return Merchant Authorization (RMA), privileges and discounts for repeat customers, and ways to contact us. Please click on the relevant question to jump to the topic of interest or scroll down at your leisure.
Shipping Policies & Rates
Return & Exchange Policy
We value customer loyalty and offer significant discounts to repeat customers, allowing even greater savings. . After your first order, you will be eligible for the discounts shown below. The relevant discount coupon codes will be forwarded to you with the shipping confirmation email which is sent out as soon as the item is shipped:
We accept American Express, Visa, Mastercard, Paypal, Check, Money Order, or Google Checkout.
If you choose GoogleCheckout as the payment method, you will receive a separate email from Google Checkout with a link to authorize payment and you will then be asked to enter your credit card information. You can also use this method if you choose to pay by Discover.
If you choose paypal as the payment method, on completion of order, go to paypal.com and send payment to email@example.com
If you choose pay by Check or Money Order, make check payable to Apparel New York, mail to: 771 West End Ave, 6D, New York NY 10025. Please include a copy of the order confirmation with the check/money order.
Our Pricing Policy
Our policy is to carry high quality products at affordable prices. The quality would be the same as you would find in Department Stores like Macy's, Bloomingdale, Dillards, Nordstrom etc..
However, our prices would be 40%-50% lower than what you would pay at such Department Stores. In the case of leather apparel, the price differential is sometimes 75% or higher. So you should realize significant savings by buying from us.
In keeping in line with our above policy we are constantly reviewing our price structure and rely on customer feedback. Even if you are not a customer and, while browsing through our website, if you see any item which warrants review in light of what you have seen elsewhere please type in your comments below and let us know. We will immediately review our price for that item.
We specifically have a low price guarantee on all leather apparel.
Leather Clothing Customization
For our regular colors, black and brown, customization is free. All you have to do is provide us your measurements and we will make the pant or jacket to fit exactly.
For other colors, charges will vary according to the color and size.
You can get any of our leather items customized to make you fit more perfectly.
Time for delivery: 2-3 weeks
Payment Terms: Half in advance; balance when item is ready to be shipped
If interested submit the following information. We will contact you for more details regarding your measurements and other information.
Apparel New York is New York City based and we ship worldwide. We have been in the clothing business since 1993 and our online debut was in 2001. Since our online debut, our sales and product lines have continued to increase, thanks to a loyal customer base.
Our corporate mission is to be an online clothing store providing very high quality, yet affordable, clothing, accessories and beauty products to customers all over the world. We ship worldwide.
A necessary part of our mission is to keep our prices low and competitive enabling us to make high quality fashions affordable for you.
We started with just robes. Due to tremendous customer response to our product line, we expanded our product offerings and now provide a complete line of clothing products. Scroll over the menu items and you will see the products available in each major category. Within a few weeks we will be introducing jewelry.
All in-house designs are developed in collaboration with Fashion Institute of Technology, New York. Our label, NDK New York, has become quite well known in the online community.
In addition to our in-house designs we carry select products from other famous designers to provide maximum customer choice.
We have kept our international shipping charges rather low, resulting in a significant increase in our overseas business.
In addition to our retail operation, we do sell wholesale. For more details, please call us toll-free 888-280-8677.
|How to Measure Yourself|
|Waist||Measure circumference of waist.|
|Hip|| Measure circumference at widest point of hip.|
Typically 8 inches below top of waistband.
|Thigh||Measure circumference at 1" below crotch seam|
|Front Rise:||Top of Waistband to crotch seam|