• ApparelNY Customer Service:

    Thank you for visiting ApparelNY. We are a New York based company located in New York City.

    This section explains our pricing policy, shipping rates, return and exchange policies, how to obtain a Return Merchant Authorization (RMA), privileges and discounts for repeat customers, and ways to contact us. Please click on the relevant question to jump to the topic of interest or scroll down at your leisure.

    Shipping Policies & Rates

    • All orders are shipped in one business day.
    • Normal shipment by UPS Ground or USPS Priority.
    • The shipping and handling charges vary by amount, product ordered and destination. For items like polo shirts etc, the charges start at $8.50 and up and for heavier items like robes, these start at $12.50. The shipping charges will show as you checkout.
    • Next Day Air (next business day delivery): $45.00 for the first item and $7.00 per item for each additional item.
    • For PO Box or APO address an additional charge of $5.00 will be billed to your credit card in addition to the amount appearing on the order confirmation.
    • For overseas addresses the shipping charges are $35.00.

    Return & Exchange Policy

      Returns

    • All items can be returned (and/or excahnged) within 14 days of receipt.
    • During Christmas shopping season, the 14 day time limit is waived: Purchases between Sep 15 and Dec 24 can be returned by Jan 15 of the following year.
    • Full cost of the item (excluding shipping charges) will be reimbursed.
    • Return Merchandise Authorization is required which is easy and trouble free. It can be obtained right from this page. Just click on link below and enter the order# (OrderID) and the product information.
    • The RMA must accompany the return package for proper processing and timely credit.
    • The shipping cost incurred to return the item will be borne by the customer.
    • Exchanges
    • You may return any item and request an exchange for a different size/color or even a different item of equal value.
    • The shipping cost incurred to return the item will be borne by the customer.

    • Click here to Obtain Return Merchant Authorization
    • Discounts for Customers (Customer Loyalty Rewarded)
    • We value customer loyalty and offer significant discounts to repeat customers, allowing even greater savings. . After your first order, you will be eligible for the discounts shown below. The relevant discount coupon codes will be forwarded to you with the shipping confirmation email which is sent out as soon as the item is shipped:

    • Discount given for every repeat purchase
    • Special Discount available for Holiday Shopping repeat purchases
    • A Specials Page (with discounts of 50% or more) set up which is available to customers only.
    • An invitation extended to join our very popular which allows for 15% discounts on all items for one year

    We accept American Express, Visa, Mastercard, Paypal, Check, Money Order, or Google Checkout.

    If you choose GoogleCheckout as the payment method, you will receive a separate email from Google Checkout with a link to authorize payment and you will then be asked to enter your credit card information. You can also use this method if you choose to pay by Discover.

    If you choose paypal as the payment method, on completion of order, go to paypal.com and send payment to apparelny@nyc.rr.com

    If you choose pay by Check or Money Order, make check payable to Apparel New York, mail to: 771 West End Ave, 6D, New York NY 10025. Please include a copy of the order confirmation with the check/money order.

    • How to Contact Us
    • Call toll free 1-888-280-8677 or
    • From New City call 1-212-280-8679 or
    • contact us
    • For snail mail our physical address is Apparel New York, 771 west End Avenue, Room 6D, New York, NY 10025.

    Our Pricing Policy

    Our policy is to carry high quality products at affordable prices. The quality would be the same as you would find in Department Stores like Macy's, Bloomingdale, Dillards, Nordstrom etc..

    However, our prices would be 40%-50% lower than what you would pay at such Department Stores. In the case of leather apparel, the price differential is sometimes 75% or higher. So you should realize significant savings by buying from us.

    In keeping in line with our above policy we are constantly reviewing our price structure and rely on customer feedback. Even if you are not a customer and, while browsing through our website, if you see any item which warrants review in light of what you have seen elsewhere please Contact Us

    We will immediately review our price for that item.

    We specifically have a low price guarantee on all leather apparel.



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    SIZES FOR ROBES
    OUR SIZE EXPLANATION
    S/M COVERS SIZE SMALL OR MEDIUM:
    For relatively thin women and men
    REGULAR COVERS SIZE Large/X-LARGE
    This size is equivalent to the typical one-size-fits-most robe that you get in the market for 'Regular' sized men and women
    PLUS COVERS SIZE 2XL/3XL
    This size is equivalent to the typical one-size-fits-most robe that you get in the market for PLUS-SIZED men and men

    WOMEN'S SIZE CHART
    all measurements in inches
    TOPS BUST ARM
    reg.
    ARM
    tall
     
    SMALL
    6-8
    34-35 30 1/8-
    30 1/2
    31 1/2  
    MEDIUM
    10-12
    36-
    37 1/2
    30 7/8-
    31 1/4
    31 7/8-
    32 1/4
     
    LARGE
    14-16
    39-
    40 1/2
    31 5/8-
    32
    32 5/8-
    33
     
    X-LARGE
    18-20
    42 1/2-
    44 1/2
    32 3/8-
    32 3/4
    33 3/8-
    33 3/4
     
    2X-LARGE
    20W-22W
    46 1/2-
    48 1/2
    32 1/2-
    32 7/8
    -
     
    3X-LARGE
    24W-26W
    50 1/2-
    52 1/2
    33 1/8-
    33 3/8
    -
     
    BOTTOMS WAIST HIP RISE
    reg.
    RISE
    tall
    SMALL
    6-8
    26-27 36 1/2-
    37 1/2
    26 1/2-
    27 1/4
    27 1/2-
    28 1/4
    MEDIUM
    10-12
    28-
    29 1/2
    38 1/2-
    40
    28-
    28 3/4
    29-
    29 3/4
    LARGE
    14-16
    31-
    32 1/2
    41 1/2-
    43
    29 1/2-
    30 1/4
    30 1/2-
    31 1/4
    X-LARGE
    18-20
    34 1/2-
    36 1/2
    45-47 31-
    31 3/4
    32-
    32 3/4
    2X-LARGE
    20W-22W
    38 1/2-
    40 1/2
    49-51 31 1/4-
    32
    -
    3X-LARGE
    24W-26W
    42 1/2-
    44 1/2
    53-55 32 3/4-
    33 1/2
    -

      Please note:
    • Above are your body measurements in inches, not garment measurements
    • Arm length is measured from center back
    • Hip is masured 8" down from waist

    MEN'S SIZE CHART

    all sizes in inches

    TOPS/
    JACKETS
    NECK CHEST SLEEVE L.
    reg.
    SLEEVE L.
    tall
    SMALL 14-
    14 1/2
    34-36 32 1/2-
    33
    34-
    34 1/2
    MEDIUM 15-
    15 1/2
    38-40 33 1/2-
    34
    35-
    35 1/2
    LARGE 16-
    16 1/2
    42-44 34 1/2-
    35
    36-
    36 1/2
    X-LARGE 17-
    17 1/2
    46-48 35 1/2-
    36
    37-
    37 1/2
    2X-LARGE 18-
    18 1/2
    50-52 36 1/2-
    36 1/2
    38-
    38 1/2
    3X-LARGE 19-
    19 1/2
    54-56 37
    38 1/2

      Please note:
    • Please note all measurements are in inches
    • All measurements given are your body measurements

    Questions? Call 1-888-280-8677 or email us.

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  • Leather Clothing Customization

    For our regular colors, black and brown, customization is free. All you have to do is provide us your measurements and we will make the pant or jacket to fit exactly.

    For other colors, charges will vary according to the color and size.

    You can get any of our leather items customized to make you fit more perfectly.

    Time for delivery: 2-3 weeks

    Payment Terms: Half in advance; balance when item is ready to be shipped

  • If interested submit the following information. We will contact you for more details regarding your measurements and other information.

  • Your Email: 
  • Your Name: 
  • Select product:  
  • Comment: 


  • Apparel New York is New York City based and we ship worldwide. We have been in the clothing business since 1993 and our online debut was in 2001. Since our online debut, our sales and product lines have continued to increase, thanks to a loyal customer base.

    Mission

    Our corporate mission is to be an online clothing store providing very high quality, yet affordable, clothing, accessories and beauty products to customers all over the world. We ship worldwide.

    A necessary part of our mission is to keep our prices low and competitive enabling us to make high quality fashions affordable for you.

    Product Lines

    We started with just robes. Due to tremendous customer response to our product line, we expanded our product offerings and now provide a complete line of clothing products. Scroll over the menu items and you will see the products available in each major category. Within a few weeks we will be introducing jewelry.

    All in-house designs are developed in collaboration with Fashion Institute of Technology, New York. Our label, NDK New York, has become quite well known in the online community.

    In addition to our in-house designs we carry select products from other famous designers to provide maximum customer choice.

    International Shipping:

    We have kept our international shipping charges rather low, resulting in a significant increase in our overseas business.

    Wholesale

    In addition to our retail operation, we do sell wholesale. For more details, please call us toll-free 888-280-8677.

    How to Measure Yourself
    WaistMeasure circumference of waist.woman measurements
    Hip Measure circumference at widest point of hip.
    Typically 8 inches below top of waistband.
    ThighMeasure circumference at 1" below crotch seam
    Front Rise: Top of Waistband to crotch seam